1How long does shipping usually take?
Please allow up to three business days for your order to be processed and shipped. Federal Holidays as well as Flash Sales are excluded due to high sale volume. These orders will be processed and shipped within 5-7 business days. International shipping should allow 7-10 business days from processing to shipping. Because our Stella Collection of color processed human hair extensions are made to order, please allow 7-10 business days for shipping.
2How much is shipping?
Shipping is Free for all orders shipped within the contiguous United States. International orders will incur a flat fee of $60.
3Do I have to sign for my order once it arrives?
Yes, all orders must be signed for.
4I would like to order but I do not see the Prima Hair I want to purchase in stock.
Fret not. We restock every Wednesday.
5Can I change my shipping address?
We must ship to your Paypal Verified address, so please double-check that it is correct prior to submitting your order.
6How do I track my package?
Once payment has cleared you will receive two emails: 1 confirming we have received your order and a second once your order has shipped. This email will contain your tracking number. Please allow 24-48 hours for your tracking information to show in USPS’ system.
Still have questions about your order? Email us 24/7! firstname.lastname@example.org